Tennessee Goodwill Outlet Store Locations

tennessee pin

780 Berry Rd
Nashville, TN 37204


  • 615-346-1600


Opening hours

Monday9:00 - 8:00
Tuesday9:00 - 8:00
Wednesday9:00 - 8:00
Thursday9:00 - 8:00
Friday9:00 - 8:00
Saturday9:00 - 8:00
Sunday11:00 - 8:00
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  1. I live in near a Goodwill Outlet store in Hernando, Ms. The store recently started placing items in tote boxes inside the blue rolling bins they commonly have in the store, making it difficult for older, short or otherwise challenged people to shop at the store. Everything in the store but furniture, glass, shoes, books and clothing is stuffed down inside totes. When asked about it, the store manager said it was a recent “corporate decision” and all outlet stores are now doing this. Is this true? If so I think it is a big mistake on the part of Goodwill Industries from a retailer point of view. I watched during my last three visits as people struggled to shop, the merchandise was not moving through the store as quickly as it usually does because not as much could be stocked out the floor, and I can say I left with a scant amount when I usually leave with a half to full basket each and every trip…which many times I go several times in a day as I pass by.

    If you do not have this as a corporate policy, I would like a number I could call or a way to contact someone and let them know this is happening in our area and is a detriment to sales and their customer.

    • Rhonda, I discovered a Goodwill Outlet in Little Rock, AR approx. 2 weeks ago. They had huge open bins (reminded me of flat bottom boats but much larger) all over the place full of stuff. Due to the depth of the bins it could be challenging for someone in a wheelchair (esp due to narrow aisles) but a short person shouldn’t have major difficulty.

      I’ve never been to one of these before until accidentally discovering the one mentioned above.

      Hope that info helps.

  2. Be careful when standing in line at the Nashville outlet!!!! Arguing pushing and cutting line is the norm.. the store manager just laughed when told of the issue. They need a camera watching the line before opening. I thought it would get better with time…. nope… getting worse as more people are being hired to come and sorce Shoes for two or three people. Help!!! Make this a better experience for new ones coming in..

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